Resolved: Request Tracker and Contact Forms outage on 10/11

Update 10/11 8 AM: Maintenance on RT has completed. Please let us know if you have any issues.

The HPCC’s main ticketing system https://rt.hpcc.msu.edu and the contact forms https://contact.icer.msu.edu will be unavailable from 4 AM to 9 AM for a major software update. During this time users can contact ICER via the ICER-public MSU Teams instance or via phone for critical issues: https://icer.msu.edu/contact.

Update 10/10: We have extended the maintenance window from 4 AM to 9 PM.