Jul 13, 2026

The HPCC will be unavailable on Thursday, August 20th starting at 5AM for regularly scheduled maintenance. No jobs will run during this time.

Jobs that will not be completed before this date will not begin until after maintenance is complete. For example, if you submit a four day job three days before the maintenance outage, your job will be postponed and will not begin to run until after maintenance is completed.

If you have any questions, please contact us

Jul 14, 2026

UPDATED 7/14/26: We have finalized a new configuration for FairShare priority!

This new configuration differs in two important ways from the prior configuration:

1. Individual GPU types are now weighted differently for FairShare usage calculations, e.g. a V100 GPU now counts only half as much as an H200 GPU. Previously, all GPUs were weighted the same.
2. The amount of usage required to reduce the FairShare priority factor has greatly increased. It now takes roughly two days of sustained use of ~1000 cores or 40 GPUs to reduce the factor to zero. This gives a boost to FairShare priority for users with moderate usage relative to those with higher usage. Previously, moderate usage would reduce FairShare priority to zero and no priority advantage existed for moderate usage users over those with high usage.

You may notice changes to job wait times following this update. If you have any questions about this change, please contact us. For more information about FairShare and other factors that affect job priority, please refer to our documentation.

May 13, 2026

Due to short-term staffing issues we anticipate that help desk response times will be somewhat longer than usual. We strive for an initial response to all queries within one business day but anticipate that a more realistic response time in the near future will be 2-3 business days. We will prioritize urgent requests to the greatest extent possible. We apologize for any inconvenience this may cause, and thank you in advance for your patience.