RESOLVED: 8/21/2025 - The gateway operating system upgrades are complete. Please report any issues through our Contact Forms.

UPDATE: 8/20/2025 - As of 8/21/2025 6:00 PM, MobaXterm version v22.0 or later will be required to access the HPCC. MobaXterm users should update to the latest version or ensure they are using at least version v22.0.

Thursday 08/21/2025 at 6:00 PM, we will be upgrading the operating systems on our gateway nodes. Users will see an alert notification in their terminal before the system is shut down to allow users sufficient time to save their work. If you experience a timeout while attempting to connect to the HPCC, please try again after a short (3-5 min) delay or use our open ondemand instance. If you continue to have difficulty logging into HPCC resources or notice any new issues with your connection to the HPCC, please let us know by submitting a ticket through our Contact Forms.