Jan 28, 2026

Update: 1/26 6 PM. The research filesystem has been restored to service. Users may experience intermittent delays while backup processes are restarted.

The research space file system has been unresponsive since 8PM on 1/27/2026. This may cause issues with logins via SSH and OnDemand and jobs may fail. ICER is working with the storage vendor to resolve the issue. Updates will be posted here.

Dec 15, 2025

UPDATE - 1/27/2026 4:15PM - We are continuing maintenance on the research file system to maintain reliability and performance, and will be running several processes after 6PM each night this week to prepare for an upcoming upgrade to this file system. Users may notice some delays during this maintenance.

On Saturday, 12/06/2025, a brief outage occurred on the file system hosting research spaces. This outage reoccurred on Monday, 12/08/2025. To mitigate impacts to our users and their running jobs, we disabled some features on the file system at that time. Beginning Thursday, 12/11/2025, we began reenabling all file system features. Due to the work on Thursday, 12/11, periodic slowdowns and pauses on the file system have been reported. We are aware of this issue, and are actively working with our vendor to resolve these slowdowns and pauses as quickly as possible.

Nov 10, 2025

We have have updated scheduler parameters that determine how users’ recent cluster usage affects their FairShare priority factor. Previously, memory usage was weighted higher than CPU usage and GPU usage was not considered. Now, CPU, memory, and GPU usage are all considered in the calculation of FairShare priority and weighted in proportion to the overall availability of those resources.

More information about this change can be found in our documentation

If you have any questions about this change, please contact us